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CUSTOMER CARE

PRESS INQUIRIES

Members of the media can contact us at [email protected]. We'd love to help, and look forward to hearing from you.For general questions, comments or the status of your order, please email [email protected].

NEED GENERAL HELP?

We’re available by phone (1-855-563-5264)  Mon-Thurs, 10 a.m.– 6 p.m. ET and Friday 10 a.m.– 4 p.m. ET. Or via Email [email protected].

WHO DO I CONTACT IF I'M HAVING TECHNICAL DIFFICULTIES WITH THE WEBSITE?

If you are having difficulty placing an order online, or experiencing other problems with the website, call Customer Care by phone 1-855-563-5264 or email [email protected].

I EMAILED YOUR CUSTOMER SERVICE TEAM. WHEN SHOULD I EXPECT A RESPONSE?

We aim to respond to all emails within 48 business hours. Please note that this timeframe may be extended during and immediately after launches or holidays.