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SHIPPING

DELIVERY RATES AND FEES

United StatesOur primary shipping method is FedEx Express Saver and the average transit time is 3-5 business days. We also offer USPS Priority Mail for shipments going to a PO Box, APO/FPO, Hawaii, Alaska, and other US Territories. The average transi

INTERNATIONAL DUTIES AND TAXES

CanadaDuties are included in the product pricing and taxes are applied at checkout (when applicable).United Kingdom, European Union, and AustraliaDuties and taxes are included in the product price.Countries outside of Canada, UK, EU, and AustraliaDut

ORDER PROCESSING TIME

Please allow up to 2-4 business days for your order to be processed.During restocks, promotions, and new product releases, please allow up to an additional 5 business days of order processing time.If an order is submitted on a business day before 1PM

DO YOU OFFER INSURANCE?

Yes, we offer Route Package Protection which covers lost, damaged, or stolen items. Click here to learn more!

DO YOU OFFER CARBON NEUTRAL SHIPPING?

Yes! When you add Route Package Protection to your order at checkout, your shipment’s carbon emissions will be neutralized. Click here to learn more!

MY PACKAGE IS DAMAGED, LOST AND STOLEN AND I DO NOT HAVE ROUTE PACKAGE PROTECTION, WHAT SHOULD I DO?

Please contact Customer Care for additional assistance with filing a claim with the carrier.

WHAT METHOD IS USED FOR SHIPPING?

All packages in the United States are shipped via FedEx Express Saver and USPS Priority Mail. All packages shipped internationally are shipped via FedEx International Economy.

HOW LONG DOES SHIPPING TAKE

Domestic Orders - Fedex Express SaverUp to 3-5 business days.Domestic Orders - USPSUp to 7-10 business days.International OrdersUp to 7-10 business days.

DO YOU SHIP INTERNATIONALLY?

Yes, we do ship internationally. Please note that we are unable to ship to select territories due to DHL shipping restrictions.

DO YOU SHIP TO PO BOXES?

Yes, we do ship to PO Boxes within the US via USPS Priority Mail.

DO YOU SHIP TO MILITARY LOCATIONS (APO/FPO/DPO)?

Yes, we do ship to military locations via USPS Priority Mail.

DO YOU CHARGE ADDITIONAL FEES FOR INTERNATIONAL SHIPPING?

When shipping to Canada, the customer pays only the taxes applied to the order (when applicable) and the remaining duty costs are included in the final purchase price. When shipping to the UK, EU and Australia, the product price is inclusive of all d