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DAMAGED/DEFECTIVE ITEMSUpdated 7 months ago

Damaged Upon Arrival
Please email [email protected] within 15 days of delivery for further assistance and be sure to include photos of any noticeable damage.

Defective Items
Melanin Haircare offers reimbursement for any items that were defective upon arrival and reported within 90 days of delivery. Please email[email protected]for further assistance and include any photos of any noticeable damage.

Size/Color
Depending on product availability, we’d be happy to exchange the unopened, unused item for a different size or color. We do not offer exchanges on different items. Please note your return must be new, unused and in its original condition (unopened), as well as abide by our 30 day return window.

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