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We aim to respond to all emails within 48 business hours. Please note that this timeframe may be extended during and immediately after launches or holidays.

I EMAILED YOUR CUSTOMER SERVICE TEAM. WHEN SHOULD I EXPECT A RESPONSE?

CUSTOMER CARE

AFRICAN BLACK SOAP REVIVING SHAMPOO | FULL SIZE

HOW CAN I BE NOTIFIED OF UPCOMING RESTOCKS?

WHERE ELSE CAN I FIND MELANIN HAIRCARE PRODUCTS?

MULTI-USE SOFTENING LEAVE IN CONDITIONER | FULL SIZE

PLUMPING DEEP CONDITIONER | INTERNATIONAL AVAILABILITY

TWIST-ELONGATING STYLE CREAM

PRODUCT AVAILABILITY

DO YOU TEST YOUR PRODUCTS ON ANIMALS?

ARE YOUR PRODUCTS VEGAN?

ARE YOUR PRODUCTS GLUTEN FREE?

DO YOUR PRODUCTS CONTAIN COCONUT OIL?

ARE YOUR PRODUCTS NUT-FREE?

DOES THE ALOE VERA INGREDIENT IN SOME OF YOUR PRODUCTS CONTAIN ALOIN?

DO YOUR PRODUCTS CONTAIN ANY PROTEIN?

CAN YOUR PRODUCTS BE USED ON LOCS?

ARE THESE PRODUCTS COLOR-SAFE?

WHAT IS THE SHELF LIFE OF YOUR PRODUCTS?

CAN I USE YOUR PRODUCTS IF I’M PREGNANT?

ARE YOUR PRODUCTS SAFE FOR BABIES? DO YOU HAVE A TEAR-FREE FORMULATION?

DO YOUR PRODUCTS CONTAIN ANY ADDED FRAGRANCES?

HOW DO I CHECK IF A PRODUCT HAS A CERTAIN INGREDIENT?

ARE MELANIN HAIRCARE PRODUCTS SOLD AT ANY OTHER RETAIL STORES?

HOW CAN I FIND OUT ABOUT RESTOCKS?

ARE YOUR PRODUCTS NUT FREE?

CAN THIS BE USED ON BEARDS?

CAN I USE YOUR PRODUCTS IF I AM PREGNANT?

ARE YOUR PRODUCTS ORGANIC?

THE MELANIN HAIRCARE SIGNATURE LINE

HOW DO I USE THE AFRICAN BLACK SOAP REVIVING SHAMPOO?

HOW OFTEN CAN I USE THE AFRICAN BLACK SOAP REVIVING SHAMPOO?

WHAT IS YOUR RECOMMENDED WASH DAY REGIMEN WITH THE AFRICAN BLACK SOAP REVIVING SHAMPOO?

SHOULD I USE THE AFRICAN BLACK SOAP REVIVING SHAMPOO WITH OTHER PRODUCTS FROM THE MELANIN HAIRCARE SIGNATURE LINE?

CAN THE AFRICAN BLACK SOAP SHAMPOO REVIVING SHAMPOO BE USED AS A BODY WASH?

CAN THE AFRICAN BLACK SOAP REVIVING SHAMPOO BE USED AS A FACE WASH?

HOW TO USE

DOES THE AFRICAN BLACK SOAP REVIVING SHAMPOO WORK FOR ALL HAIR TYPES, TEXTURES, DENSITIES, AND POROSITIES?

CAN THE AFRICAN BLACK SOAP REVIVING SHAMPOO BE USED ON CHEMICALLY TREATED OR RELAXED HAIR?

CAN THE AFRICAN BLACK SOAP REVIVING SHAMPOO BE USED ON TRANSITIONING HAIR?

CAN I USE THE AFRICAN BLACK SOAP REVIVING SHAMPOO ON COLOR-TREATED HAIR?

CAN THE AFRICAN BLACK SOAP REVIVING SHAMPOO BE USED ON KERATIN-TREATED HAIR?

CAN THE AFRICAN BLACK SOAP REVIVING SHAMPOO BE USED ON PROTECTIVE STYLES SUCH AS TWISTS, LOCS, AND BRAIDS?

CAN THE AFRICAN BLACK SOAP REVIVING SHAMPOO USE THIS ON LOCS?

CAN I USE THE AFRICAN BLACK SOAP REVIVING SHAMPOO ON A BEARD?

CAN THE AFRICAN BLACK SOAP REVIVING SHAMPOO BE USED ON CHILDREN AND BABIES? DO YOU HAVE A TEAR-FREE FORMULATION?

CAN I USE THE AFRICAN BLACK SOAP REVIVING SHAMPOO IF I AM PREGNANT?

CAN I USE THE AFRICAN BLACK SOAP REVIVING SHAMPOO ON MY SENSITIVE SCALP?

HAIR TYPE-RELATED QUESTIONS

DOES THE AFRICAN BLACK SOAP REVIVING SHAMPOO CONTAIN ANY ALLERGENS?

IS THE AFRICAN BLACK SOAP REVIVING SHAMPOO PROTEIN-FREE?

IS THE AFRICAN BLACK SOAP REVIVING SHAMPOO GLUTEN-FREE?

IS THE AFRICAN BLACK SOAP REVIVING SHAMPOO NUT-FREE?

DOES THE AFRICAN BLACK SOAP REVIVING SHAMPOO CONTAIN COCONUT OIL?

ALLERGIES + SENSITIVITIES

WHAT ARE THE BENEFITS OF USING THE AFRICAN BLACK SOAP REVIVING SHAMPOO?

DOES THE AFRICAN BLACK SOAP REVIVING SHAMPOO ALLEVIATE SCALP-RELATED ISSUES LIKE DANDRUFF AND/OR ITCHY SCALP, ALOPECIA OR PSORIASIS?

DOES THE AFRICAN BLACK SOAP REVIVING SHAMPOO STIMULATE HAIR GROWTH?

IS THE AFRICAN BLACK SOAP REVIVING SHAMPOO GOOD FOR PEOPLE WITH SCALP CONDITIONS?

WILL THE AFRICAN BLACK SOAP REVIVING SHAMPOO HELP WITH AN OILY SCALP?

BENEFITS

WHAT IS THE SHELF LIFE OF THE AFRICAN BLACK SOAP REVIVING SHAMPOO

WHAT DOES THE AFRICAN BLACK SOAP REVIVING SHAMPOO SMELL LIKE?

WHT IS THE PH LEVEL OF THE AFRICAN BLACK SOAP REVIVING SHAMPOO

IS THE AFRICAN BLACK SOAP REVIVING SHAMPOO ORGANIC?

WHAT IS THE DIFFERECNE BETWEEN THE MELANIN HAIRCARE AFRICAN BLACK SOAP REVIVING SHAMPOO AND OTHER AFRICAN BLACK SOAPS?

IS THE AFRICAN BLACK SOAP REVIVING SHAMPOO A CLARIFYING OR MOISTURIZING SHAMPOO?

WHY CAN'T I FIND AFRICAN BLACK SOAP ON THE INGREDIENTS LIST?

GENERAL QUESTIONS

THE AFRICAN BLACK SOAP REVIVING SHAMPOO

HOW DO I USE THE PLUMPING DEEP CONDITIONER?

HOW OFTEN CAN I USE THE PLUMPING DEEP CONDITIONER?

WHAT IS YOUR RECOMMENDED WASH DAY REGIMEN WITH THE PLUMPING DEEP CONDITIONER?

SHOULD I USE THE PLUMPING DEEP CONDITIONER WITH OTHER PRODUCTS FROM THE MELANIN HAIRCARE SIGNATURE LINE?

DO I NEED TO RINSE THE PLUMPING DEEP CONDITIONER OUT?

CAN THE PLUMPING DEEP CONDITIONER BE USED AS A PROTEIN TREATMENT?

DOES THE PLUMPING DEEP CONDITIONER WORK FOR ALL HAIR TYPES, TEXTURES, DENSITIES, AND POROSTIES?

CAN I USE THE PLUMPING DEEP CONDITIONER ON CHEMICALLY TREATED OR RELAXED HAIR?

CAN I USE THE PLUMPING DEEP CONDITIONER ON TRANSITIONING HAIR?

CAN I USE THE PLUMPING DEEP CONDITIONER ON COLOR-TREATED HAIR?

CAN I USE THE PLUMPING DEEP CONDITIONER ON PROTECTIVE STYLES SUCH AS TWISTS, LOCS, AND BRAIDS?

CAN I USE THE PLUMPING DEEP CONDITIONER ON LOCS?

CAN I USE THIS ON A BEARD?

CAN THE PLUMPING DEEP CONDITIONER BE USED ON CHILDRENS AND BABIES? DO YOU HAVE A TEAR-FREE FORMULATION?

CAN I USE THE PLUMPING DEEP CONDITIONER IF I AM PREGNANT?

CAN I USE THE PLUMPING DEEP CONDITIONER ON MY SENSITIVE SCALP?

DOES THE PLUMPING DEEP CONDITIONER CONTAIN ANY ALLERGENS?

IS THE PLUMPING DEEP CONDITIONER PROTEIN-FREE?

CAN I USE THE PLUMPING DEEP CONDITIONER IF I AM PROTEIN-SENSITIVE?

IS THE PLUMPING DEEP CONDITIONER GLUTEN-FREE?

IS THE PLUMPING DEEP CONDITIONER NUT-FREE?

DOES THE PLUMPING DEEP CONDITIONER CONTAIN COCONUT OIL?

DOES THE ALOE VERA PLANT IN THE PLUMPING DEEP CONDITIONER CONTAIN ALOIN?

ALLERGIES AND SENSITIVITIES

WHAT ARE THE BENEFITS OF USING THE PLUMPING DEEP CONDITIONER?

CAN THE PLUMPING DEEP CONDITIONER BE USED FOR DRY HAIR?

DOES THE PLUMPING DEEP CONDITIONER ALLEVIATE SCALP RELATED ISSUES LIKE ALOPECIA AND PSORIASIS?

DOES THE PLUMPING DEEP CONDITIONER ALLEVIATE DANDRUFF AND/OR ITCHY SCALP?

WHAT IS THE SHELF LIFE OF THE PLUMPING DEEP CONDITIONER? HOW LONG DOES THE PRODUCT LAST ONCE OPENED?

WHAT DOES THE PLUMPING DEEP CONDITIONER SMELL LIKE?

WHAT IS THE PH LEVEL OF THE PLUMPING DEEP CONDITIONER?

IS THE PLUMPING DEEP CONDITIONER ORGANIC?

WHAT IS THE DIFFERENCE BETWEEN THE PLUMPING DEEP CONDITIONER AND THE MULTI-USE SOFTENING LEAVE IN CONDITIONER?

THE PLUMPING DEEP CONDITIONER

HOW DO I USE THE TWIST-ELONGATING STYLE CREAM?

HOW IFTEN CAN I USE THE TWIST-ELONGATING STYLE CREAM? CAN THE TWIST-ELONGATING STYLE CREAM BE USED AS A DAILY MOISTURIZER?

SHOULD I USE THE TWIST-ELONGATING STYLE CREAM WITH OTHER PRODUCTS FROM THE MELANIN HAIRCARE SIGNATURE LINE?

HOW WELL DOES THE TWIST-ELONGATING STYLE CREAM HOLD UP WITH "WASH & GO'S"?

CAN I USE THE TWIST-ELONGATING STYLE CREAM TO "GREASE" MY SCALP?

DOES THE TWIST-ELONGATING STYLE CREAM WORK FOR ALL HAIR TYPES, TEXTURES, DENSITIES, AND POROSITIES?

CAN I USE THE TWIST-ELONGATING STYLE CREAM IF I HAVE LOW POROSITY HAIR?

DOES THE TWIST-ELONGATING STYLE CREAM WORK WELL ON FINE HAIR?

CAN I USE THE TWIST-ELONGATING STYLE CREAM ON CHEMICALLY TREATED OR RELAXED HAIR?

CAN I USE THE TWIST-ELONGATING STYLE CREAM ON TRANSITIONING HAIR?

CAN I USE THE TWIST-ELONGATING STYLE CREAM ON COLOR-TREATED HAIR?

CAN I USE THE TWIST-ELONGATING STYLE CREAM ON LOCS?

CAN THE TWIST-ELONGATING STYLE CREAM BE USED ON CHILDREN AND BABIES? DO YOU HAVE A TEAR-FREE FORMULATION?

CAN I USE THE TWIST-ELONGATING STYLE CREAM IF I AM PREGNANT?

DOES THE TWIST-ELONGATING STYLE CREAM CONTAIN ANY ALLERGENS?

IS THE TWIST-ELONGATING STYLE CREAM PROTEIN-FREE?

IS THE TWIST-ELONGATING STYLE CREAM GLUTEN-FREE?

IS THE TWIST-ELONGATING STYLE CREAM NUT-FREE?

DOES THE TWIST-ELONGATING STYLE CREAM CONTAIN COCONUT OIL?

DOES THE ALOE VERA PLANT IN THE TWIST-ELONGATING STYLE CREAM CONTAIN ALOIN?

WHAT ARE THE BENEFITS OF USING THE TWIST-ELONGATING STYLE CREAM?

DOES THE TWIST-ELONGATING STYLE CREAM ALLEVIATE SCALP-RELATED ISSUES LIKE ALOPECIA AND POSRIASIS?

DOES THE TWIST-ELONGATING STYLE CREAM ALLEVIATE DANDRUFF AND/OR ITCHY SCALP?

WHAT IS THE SHELF LIFE OF THE TWIST-ELONGATING STYLE CREAM?

WHAT DOES THE TWIST-ELONGATING STYLE CREAM SMELL LIKE?

WHAT IS THE PH LEVEL OF THE TWIST-ELONGATING STYLE CREAM?

IS THE TWIST-ELONGATING STYLE CREAM ORGANIC?

IS THE TWIST-ELONGATING STYLE CREAM LIGHTWEIGHT OR HEAVY?

WHAT IS THE DIFFERENCE BETWEEN THE TWIST-ELONGATING STYLE CREAM AND THE MULTI-USE SOFTENING LEAVE IN CONDITIONER?

THE TWIST-ELONGATING STYLE CREAM

HOW DO I USE THE MULTI-USE PURE OIL BLEND?

HOW OFTEN CAN I USE THE MULTI-USE PURE OIL BLEND?

SHOULD I USE THE MULTI-USE PURE OIL BLEND WITH OTHER PRODUCRS FROM THE MELANIN HAIRCARE SIGNATURE LINE?

WHAT ARE SOME OTHER USES FOR THE MULTI-USE PURE OIL BLEND?

CAN I USE THE MULTI-USE PURE OIL BLEND TO "GREASE" MY SCALP?

CAN THE MULTI-USE PURE OIL BLEND BE USED AS A HEAT PROTECTANT WHEN BLOW DRYING AND/OR FLAT IRONING?

WHAT IS YOUR RECOMMENDED STYLING REGIMEN WITH THE MULTI-USE PURE OIL BLEND?

DOES THE MULTI-USE PURE OIL BLEND WORK FOR ALL HAIR TYPES, TEXTURES, AND POROSITIES?

DOES THE MULTI-USE PURE OIL BLEND WORK WELL ON FINE HAIR?

CAN I USE THE MULTI-USE PURE OIL BLEND ON CHEMICALLY TREATED OR RELAXED HAIR?

CAN I USE THE MULTI-USE PURE OIL BLEND ON TRANSITIONING HAIR?

CAN I USE THE MULTI-USE PURE OIL BLEND ON COLOR-TREATED HAIR?

CAN I USE THE MULTI-USE PURE OIL BLEND ON LOCS?

CAN I USE THE MULTI-USE PURE OIL BLEND ON A BEARD?

CAN I USE THE MULTI-USE PURE OIL BLEND ON MY SENSITIVE SCALP?

CAN I USE THE MULTI-USE PURE OIL BLEND WITH PROTECTIVE STYLES?

CAN THE MULTI-USE PURE OIL BLEND BE USED ON CHILDREN AND BABIES? DO YOU HAVE A TEAR-FREE FORMULATION?

CAN I USE THE MULTI-USE PURE OIL BLEND IF I AM PREGNANT?

IS THE MULTI-USE PURE OIL BLEND GOOD FOR PEOPLE WITH SKIN CONDITIONS?

DOES THE MULTI-USE PURE OIL BLEND CONTAIN ANY ALLERGENS?

IS THE MULTI-USE PURE OIL BLEND PROTEIN-FREE?

IS THE MULTI-USE PURE OIL BLEND GLUTEN-FREE?

IS THE MULTI-USE PURE OIL BLEND NUT-FREE?

DOES THE MULTI-USE PURE OIL BLEND CONTAIN ANY COCONUT OIL?

WHAT ARE THE BENEFITS OF USING THE MULTI-USE PURE OIL BLEND?

DOES THE MULTI-USE PURE OIL BLEND ALLEVIATE SCALP-RELATED ISSUES SUCH AS ALOPECIA AND PSORIASIS?

DOES THE MULTI-USE PURE OIL BLEND ALLEVIATE DANDRUFF AND/OR ITCHY SCALP?

DOES THE MULTI-USE PURE OIL BLEND STIMULATE HAIR GROWTH?

IS THE MULTI-USE PURE OIL BLEND A MOISTURIZER FOR DRY HAIR?

WHAT IS THE SHELF LIFE OF THE MULTI-USE PURE OIL BLEND?

WHAT DOES THE MULTI-USE PURE OIL BLEND SMELL LIKE?

WHAT IS THE PH LEVEL OF THE MULTI-USE PURE OIL BLEND?

IS THE MULTI-USE PURE OIL BLEND ORGANIC?

WILL THE MULTI-USE PURE OIL BLEND CLOG PORES?

CAN THE MULTI-USE PURE OIL BLEND BE USED ON DRY HAIR?

IS THE MULTI-USE PURE OIL BLEND LIGHTWEIGHT OR HEAVY?

THE MULTI-USE PURE OIL BLEND

HOW TO USE THE MULTI-USE SOFTENING LEAVE IN CONDITIONER?

HOW OFTEN CAN I USE THE MULTI-USE SOFTENING LEAVE IN CONDITIONER? CAN THE MULTI-USE SOFTENING LEAVE IN CONDITIONER BE USED AS A DAILY MOISTURIZER?

SHOULD I USE THE MULTI-USE SOFTENING LEAVE IN CONDITIONER WITH OTHER PRODUCTS FROM THE MELANIN HAIRCARE SIGNATURE LINE?

CAN THE MULTI-USE SOFTENING LEAVE IN CONDITIONER BE USED AS A CO-WASH?

DOES THE MULTI-USE SOFTENING LEAVE IN CONDITIONER WORK FOR ALL HAIR TYPES, TEXTURES, DENSITIES, AND POROSITIES?

CAN I USED THE MULTI-USE SOFTENING LEAVE INCONDITIONER ON CHEMICALLY TREATED OR RELAXED HAIR?

CAN I USE THE MULTI-USE SOFTENING LEAVE IN CONDITIONER ON TRANSITIONING HAIR?

CAN I USE THE MULTI-USE SOFTENING LEAVE IN CONDITIONER ON COLOR-TREATED HAIR?

CAN THE MULTI-USE SOFTENING LEAVE IN CONDITIONER BE USED ON PROTECTIVE STYLES SUCH AS TWISTS, LOCS, AND BRAIDS?

CAN I USE THIS ON LOCS?

CAN THE MULTI-USE SOFTENING LEAVE IN CONDITIONER BE USED ON CHILDREN AND BABIES? DO YOU HAVE A TEAR-FREE FORMULATION?

CAN I USE THE MULTI-USE SOFTENING LEAVE IN CONDITIONER IF I AM PREGNANT?

DOES THE MULTI-USE SOFTENING LEAVE IN CONDITIONER CONTAIN ANY ALLERGENS?

IS THE MULTI-USE SOFTENING LEAVE IN CONDITIONER PROTEIN-FREE?

CAN I USE THE MULTI-USE SOFTENING LEAVE IN CONDITIONER IF I AM PROTEIN SENSITIVE?

IS THE MULTI-USE SOFTENING LEAVE IN CONDITIONER GLUTEN FREE?

IS THE MULTI-USE SOFTENING LEAVE IN CONDITIONER NUT-FREE?

THE MULTI-USE SOFTENING LEAVE IN CONDITIONER

PRODUCT-RELATED QUESTIONS

I EMAILED YOUR CUSTOMER SERVICE TEAM. WHEN SHOULD I EXPECT A RESPONSE?Updated 2 years ago